Support
Pronetrix offers you a fully tailored service to fit your requirements, ensuring you get exactly what you want and only pay for what you need.

Our support team are fully qualified experts and are available to provide you with a full technical backup service, giving you peace of mind in any eventuality.

We can offer you:

  • Fully tailored support packages to meet your individual requirements (24x7x365 available)
  • Full hardware support including fibre / copper, switches, routers.
  • Support via a Help-Desk system.
  • Full Microsoft software support incl. Windows 2000 / 2003, BackOffice Small Business Server, Office 2000 / XP / 2003, Exchange 5.5 / 2000 / 2003.
  • Remote network diagnostics through secure ISDN / PSTN / ADSL access.
  • Mission critical systems support.
  • Network performance and analysis of health checks using the latest diagnostics equipment from Fluke
  • Fibre optic splicing using the latest equipment from Fujikura